As Fulfillment Specialist, you will be responsible for ensuring orders move efficiently from our warehouse to customers, dealers, and distributors worldwide. You will work closely with our Sales, Logistics, and Warehouse teams to maintain accurate inventory, coordinate shipments, support customer service, and help create an exceptional brand experience with every order.

This role is ideal for someone who enjoys a combination of logistics, warehouse operations, customer service, and hands-on product work. Attention to detail, initiative, and a passion for mountain biking are essential.

ABOUT THE ROLE:
> Full-time, year round.
> Monday-Thursday, 32–40 hours per week.
> Whistler, BC
> Reports To: International Sales Manager
> $22 – $26 per hour based on experience.
> Extended health & dental benefits.
> Employee discounts.
For more information and to apply: https://www.whistler-jobs.com/job/fulfillment-specialist-26210

THE PERFECT CANDIDATE:
> A passion for mountain biking and an appreciation for the Chromag brand and culture.
> Strong organizational skills and exceptional attention to detail.
> Excellent customer service and communication skills.
> Strong problem-solving skills and the ability to work independently.
> Experience with shipping, fulfillment, warehouse operations, or inventory management.
> Confidence using computers, including Microsoft Office, Excel, shipping software, ERP systems, and POS platforms.
For more information and to apply: https://www.whistler-jobs.com/job/fulfillment-specialist-26210

RESPONSIBILITIES INCLUDE:
Real Service
>We are real people, making things for riders. We’re accessible, honest, and part of the community. Customer service is built into everything we do—from design to delivery and beyond.
>We’re human, knowledgeable, and here to help—prioritizing support from riders for riders every step of the way.

Teamwork
>We Are a Team – We support each other to reach shared goals—on the trails and in the shop.
> Great work, like great rides, happens when we’re in sync.

Order Fulfillment & Shipping
Working closely with the Logistics Associate, you will:
> Accurately pick, pack, and ship daily customer, dealer, and distributor orders.
> Coordinate outgoing shipments through FedEx, UPS, Canada Post, Comox, freight carriers, and other shipping partners.
> Monitor shipment status and tracking information to ensure timely delivery.
> Provide shipment schedules, dispatch updates, and estimated arrival times to internal teams.
> Process shipments using Shopify, ShipStation, Boxify, freight platforms, and other logistics systems.
> Respond quickly and effectively to customer shipping inquiries via phone and email.
> Ensure all products are packaged securely, accurately, and professionally.
For more information and to apply: https://www.whistler-jobs.com/job/fulfillment-specialist-26210

FOR MORE JOB DETAILS & TO APPLY:
VISIT: https://www.whistler-jobs.com/job/fulfillment-specialist-26210
EMAIL: talent@whistler-jobs.com

ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and/or interview for this position.  Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required. Unfortunately we are unable to assist out of country candidates who do not have a valid work permit for Canada.