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Director of Revenue - Gibbons Whistler
About Gibbons:
Core Purpose
Making People Happy
Vision
To be the most trusted and recommended brand by our team, our guests, and the communities we serve.
Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to Athletes, Artists, and Entrepreneurs as we believe it's these people who shape the world and bring culture to each community we are fortunate enough to serve.
Values
Encourage Trust
Have Fun
Show Kindness
Lead with Purpose
Commit to Excellence
If the above aligns with your values and career aspirations, we'd love to work with you!?
The Role:
We're seeking a Director of Revenue to lead our outside resort and street sales teams. This role will focus on delivering consistent, scalable revenue growth aligned with our strategic goals. The Director of Revenue will develop and implement sales strategies, manage team performance and accountability systems, strengthen key community and in-resort relationships, and align offerings and pricing with our desired clientele. Your work ensures that every guest, partner, and team member experience drives our mission forward.
The ideal candidate will have a proven track record in sales leadership, excellent communication skills, and a strategic mindset. If you're ready to drive revenue growth and make an impact, we want you on our team!
Salary and Team Perks:
- $70,000 - $100,000 annual salary depending on experience and qualifications
- Eligible for commission earnings in addition to base salary
- Work in the heart of Whistler, with a team passionate about hospitality, innovation, and making people happy
- 50% off food & beverage at all Gibbons venues
- Adventure perks with The Adventure Group for you and your friends & family
- Hotel discounts at The Adara Hotel
- Wellness perks at The Spa at Whistler
- Exclusive partner discounts at local Whistler businesses
- Regular company events and leadership gatherings that build connection and community
Responsibilities:
- Oversee and implement revenue strategies across businesses in the Gibbons portfolio.
- Manage and implement sales strategies which align with the Gibbons brand vision.
- Drive outbound sales initiatives to generate new business opportunities
- Develop and implement strategies for upselling and cross-selling (Supporting our G-Wheeling commitments)
- Create and lead targeted outreach strategies, focusing on key segments: universities, corporate groups, and weddings
- Ensure a seamless transition from both revenue teams to guest experience, to convert leads into successful group and individual bookings. Building trust and consistency in the customer journey
- Partner with the Offering Manager to align sales with desired clientele and brand strategy
- Collaborate with the Pricing Manager to optimize profit across all SKUs.
- Provide comprehensive training and support to two revenue teams - outbound and street sales
- Analyze sales data and market trends to inform decision-making.
- Collaborate with other departments to align sales strategies with overall business objectives
- Monitor and evaluate sales performance against targets.
- Make adjustments and recommendations to optimize sales processes and drive revenue growth
- Maintain relationships with key community partners using a shared digital rolodex.
- Facilitate and track meetings between Gibbons managers and their counterparts across the community and industry
- Deliver performance reviews and coaching to direct reports.
- Show up as a hands on, active leader with the potential to work weekends
Qualifications, Skills, and Attributes:
- Proven track record of success in sales leadership roles
- Leadership skills with experience in coaching and developing sales teams
- Strong AI Capabilities
- Experience driving group bookings and outbound sales activity
- Ability to deliver effective training on upselling and cross-selling
- Excellent communication and interpersonal skills
- Analytical mindset with the ability to interpret sales data and market trends
- Strategic thinker capable of developing and implementing revenue-generating strategies
- Demonstrated ability to exceed sales targets and drive revenue growth
- Bachelor's degree in Business, Marketing, or related field preferred
- Proven experience in revenue management, sales strategy, or business development
- Experience in hospitality, tourism, or events is an asset
Additional Postings available from Carleton Ventures Ltd.