Looking for a leadership role where you can make a real impact on day-to-day operations, support a growing team, and help shape the future of a successful company? Ready to take the lead in a growing business where no two days are the same?

Black Bear Carpet Cleaning Ltd. is hiring a full-time Production Manager to lead their production team, oversee day-to-day operations, and play a key role in driving the continued growth of their business in Whistler, BC.

ABOUT THE ROLE:
> Full-time, year-round, 40 hours per week.
> Whistler, BC.
> $85,000-120,000 per year, based on experience.
> Extended health benefits for full-time employees.
> Access to staff accommodation for eligible candidates.
> Winter/Summer season pass.
> Fun team social events.
> Visa support available for qualified international applicants.

THE PERFECT CANDIDATE:
> 3–5+ years of leadership or management experience, ideally in a service-based, trades, construction, cleaning, hospitality, landscaping, or other hands-on industry.
> Strong people-management experience, including hiring, onboarding, training, scheduling, performance management, and handling employee concerns.
> Hands-on and operationally minded, comfortable stepping into the field and working alongside the team when needed while still overseeing the bigger picture.
> Highly organized and process-focused, with experience improving systems, coordinating crews, managing inventory, equipment, records, and day-to-day operations.
> Excellent customer service and communication skills, confident handling client concerns, complaints, estimates, and production issues professionally.
> Strong problem-solving and leadership abilities, with the initiative to identify issues, take ownership, and find practical solutions.
> Positive, reliable, and team-oriented, with the ability to build a strong team culture, lead meetings, enforce safety standards, and contribute to the continued growth of the company.

RESPONSIBILITIES INCLUDE:
> Work closely with the Office Manager to ensure crews are scheduled efficiently and production runs smoothly. Step into field operations when needed to support the team.
> Recruit, interview, onboard, train, and manage technicians while monitoring performance and ensuring employees follow company policies and expectations.
> Work directly with the Company Owner to develop and improve production systems, processes, and procedures that support the continued growth of the business.
> Handle client concerns, complaints, and production issues professionally, always prioritizing customer satisfaction and finding effective solutions.
> Complete in-person estimates when production allows, perform stain removal appointments and touch-ups, and ensure work is completed to company standards.
> Ensure all health and safety protocols are followed, coordinate regular staff training, and oversee the maintenance of company vehicles and production equipment.
For more information and to apply: https://www.whistler-jobs.com/job/production-manager-27362

ABOUT THE COMPANY:
Black Bear Carpet Cleaning Ltd. has built a reputation for delivering exceptional carpet, upholstery, and HVAC cleaning services throughout the Sea to Sky Corridor. As a growing company, we pride ourselves on providing outstanding customer service, investing in our team, and creating opportunities for long-term career growth in a supportive and positive work environment.

HOW TO APPLY:
> Please apply directly with your resume to Tomas Korab and Eva Bell at: info@blackbearcarpetcleaning.ca
> Include a cover email or letter detailing your interest, availability and suitability for the position.
> For some pro resume tips visit: www.whistler-jobs.com/resume_tips/

All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted by their team. Only candidates with a valid Canadian work permit will be considered.

ABOUT WHISTLER & SQUAMISH PERSONNEL:
We are helping this business recruit and/or interview for this position.  Our career matching and consulting services are confidential and FREE to job seekers – with no strings or commitments required. Unfortunately we are unable to assist out of country candidates who do not have a valid work permit for Canada.