Event Calendar
Moments of Power 5-8 - Learn the Fundamentals of World Class Sales
Date and Time
Tuesday Nov 17, 2015
1:30 PM - 5:00 PM PST
Location
Whistler Conference Centre
Fees/Admission
Member rate: $129
Non Member rate:$179
Whistler Experience participant rate:$99
All prices are subject to GST. Registration is open until Monday, November 16
Website
Contact Information
Nicola Church, Whistler Experience Coordinator
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Description
Understand what makes customers want to buy your products and services. Hone your sales skills and drive revenues as a team.
The Moments of Power 5-8 are:
5. Power of Going First: Give to build relationships and don’t expect anything in return
6. Power of (not) Losing: create a sense of urgency
7. Power of Commitment: get people to make a commitment
8. Power of the Crowd: proof that your solution is successful and popular
Key takeaways:
- How human psychology applies to service & sales
- A deeper understanding of human interaction, professionally and personally
- How to create demand for your products and services
Highly recommended for:
- Managers, business owners, and customer service supervisors
- Anyone who leads (or aspires to lead) a team
- Anyone who missed the workshops last December
Guest Speaker: Mark Colgate
Award winning Professor of Service Excellence and Associate Dean at the University of Victoria Gustavson School of BusinessPreviously the GM of Customer Satisfaction with the Commonwealth Bank of Australia, Mark is known for his down-to-earth presentation style. In 2013, Mark Colgate received The Harry Hickman Award for Teaching Excellence.
Read more about Mark Colgate in The Globe and Mail here >>
Cancellation Policy: Payment is non refundable for cancellations made within 3 business days of the event, or non attendance on the day.
If you have registered and paid for an event or training, you will be automatically added to the attendance list.