The Sales & Events Manager reports to the Director of Sales & Events onsite at the SLCC, Whistler, BC. This dynamic role blends sales and events planning; it is full cycle from lead generation through to event execution. You have a passion for hospitality, are results and standards driven and inspired by Indigenous Culture.

Salary band starts at $65,000.00 annually and is dependent on experience. We offer extended Health Benefits, RRSP Matching Program, WB Seasons Pass, Health & Wellness spending account, Training and Development budget.

Sales

• Proactively seek and develop new business opportunities through networking, and community engagement; ensuring timely follow-through on potential business.
• Coordinate and conduct site tours, provide exceptional customer service and demonstrate strong knowledge of SLCC offerings.
• Maximize upselling opportunities.
• Prepare and issue contracts and collect required deposit payments; utilizing event software system to track event details, notes, and sales information.
• Consistently achieve or exceed sales targets set by the Director of Sales & Events.
• Collaborate with Marketing to align on sales strategies and product messaging.

• Serve as the primary liaison between SLCC and guests, ensuring smooth event planning and execution.
• Manage all client communication and complete Banquet Event Orders.
• Create event floor plans and coordinate with the Executive Chef on Food and Beverage selections.
• Collaborate with the Executive Chef, and Cultural Sharing team for seamless event delivery and smooth client handoffs.
• Participate in Tripleseat meetings with cross-departmental managers to provide operational overviews of upcoming events.
• Provide on-site leadership and support for key events as needed.
• Maintain accurate financial tracking and records in Tripleseat.
• Build and nurture relationships with local partners, key allies, and industry contacts.

• Collaborate with the Director of Sales & Events to enhance group event offerings.
• Monitor industry trends to evolve offerings.
• Actively participate in Sales & Events meetings, projects, and event preparation/activation as needed.
• Provide feedback and communicate event insights effectively to management.
• Represent the Director of Sales & Events as required.
• Empower teams to deliver exceptional guest service.
• Follow SLCC policies and procedures.

• Act as the “Service Champion” for sales and events, providing excellent hospitality.
• Result-oriented, with strong analytical skills.
• This role involves periods of standing, walking and lifting up to 50lbs in weight.
• High level of attention to detail and accuracy.
• Strong oral and written communication skills.
• Able to build and maintain strong relationships.
• Disciplined and motivated to work independently to achieve results.
• Approachable and professional manner, with a positive attitude.
• Passion for our culture first perspective - people, tourism and service.

Experience and Education

• 2 + years’ experience in Sea to Sky Tourism Hospitality and Sales.
• Education or training in sales, marketing, communication, tourism or business (lived experience welcome).
• Able to work a varied and flexible schedule as required to meet business demands (select weekend or evening work may be required).
• Systems and Administrative Proficiency – Event Management Software, CRM, and POS.
• Clear criminal background check.