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Live-in Housekeeper / Lodge Host(ess)
As the Lodge Housekeeper/ Lodge Host(ess), you are responsible for maintaining the overall cleanliness of Journeyman Lodge while assisting in all the Lodge operations and hospitality deliverables as required. The role is labour intensive, but you enjoy the satisfaction of transforming interiors and producing beautiful results.
Safety is at the foundation of Callaghan Country's priorities, and we are committed to providing our guests and team members a safe environment to play and work. You will diligently carry out practices and protocols to prevent and control the introduction, transmission, and spread of communicable illness/disease at our facility. As a master of your environment, you understand that physical environment plays a key role in the human temperament and take initiative to organize and maintain spaces that are conducive to relaxation and inspiration. It is your attention to detail and your commitment to first-class service and hospitality that will add the finishing touch to the entire Callaghan experience.
This position is highly customer service oriented, so you will also be responsible to ensure each, and every guest has an incredible stay at Journeyman Lodge. You are passionate about the backcountry experience, and you enjoy engaging this vibe with guests. You make each guest feel welcome and strive to make them feel valued, comfortable, relaxed, safe, taken care of, and generally, right at home. You recognize that each guest is an individual and has unique needs, values, and behavior styles. It is your mission to understand and learn about each guest so that you can find ways to add value to their individual experience. You recognize that some guests may seem ‘high maintenance,’ but you see these people as an opportunity for you to practice your patience and understanding so that you can contribute positively to their vacation.
You are a true people person, yet you thrive on the challenge of living in a remote location for long periods of time. You are adventurous, and you love the outdoors. You are an independent self-starter, a hard-worker, and a team player. You have a keen eye for detail, and you take the initiative to do what needs to be done to ensure that each guest has an incredible time in Callaghan Country. You are passionate about providing amazing hospitality to every guest.