The Museum Shop & Admissions Manager for the Audain Art Museum is responsible for driving earned revenue through retail, general membership and ticketing, delivering an exceptional visitor experience, and overseeing the Visitor Services team. This role directs all aspects of retail strategy including product development, purchasing, inventory, pricing, merchandising and e-commerce, while also managing staffing, service standards and daily admissions operations.

ABOUT THE ROLE:
> Full-time, year round.
> Whistler, BC.
> 37.5 hours per week.
> Wage starting in the range of $72,500.
For more information and to apply: https://www.whistler-jobs.com/job/admissions-manager

THE PERFECT CANDIDATE:
> Ability to work a flexible schedule including weekends, evenings, and occasional travel.
> Bachelor’s degree or equivalent in a related field.
> Minimum of 3+ years professional experience in retail and/or cultural institution operations.
> Minimum of 3+ years in a management role leading teams, budgets, and operational planning.
For more information and to apply: https://www.whistler-jobs.com/job/admissions-manager

RESPONSIBILITIES INCLUDE:
Retail & Earned Revenue Leadership
> Develop and manage the Museum Shop budget, revenue targets, and financial performance.
> Analyze and track key performance indicators (KPIs)
> Develop and implement policies, procedures and systems that improve efficiency, profitability and customer experience.
> Collaborate with Marketing to develop integrated promotional strategies for in-store, e-commerce, print and digital channels.
Visitor Services Management
> Manage and supervise front-of-house operations including admissions, retail and Visitor Services staff.
> Develop, implement and maintain staffing plans, policies and procedures for all front-of-house and retail operations.
> Recruitment, hiring, training, coaching and scheduling of Visitor Services team, ensuring a high level of customer service.
> Create and implement incentive and recognition programs that support sales, service excellence and staff engagement.
Merchandising, Buying & Inventory Management
> Curate and manage a diverse product mix in partnership with over 100 BC artists, makers, galleries and the BC Craft Council.
> Lead all product development, buying, pricing, inventory control and vendor relations.
> Manage inventory systems, stock levels and reporting to minimize shrinkage and maximize profitability.
> Oversee e-commerce operations and integration with in-store inventory and sales.
Gala Silent Auction Management
> Lead and oversee all aspects of the Silent Auction for the annual Gala fundraising event.
> Manage planning, administration, donor communications, item intake, pricing and auction execution.
> Liaise with the Chief Development Officer, Gala Committee, donors and volunteers.
For more information and to apply: https://www.whistler-jobs.com/job/admissions-manager

HOW TO APPLY:
> Apply directly to Audain Art Museum at: bbeacom@audainartmuseum.com
> To the attention of: Brianna Beacom.
> Include your (1) updated resume and (2) introduction email / cover letter.
> For some resume tips visit: www.squamish-jobs.com/resume_tips/

All applications will be reviewed by the hiring company and those who are selected for an interview will be contacted? by their team. Only candidates with a valid Canadian work permit will be considered.