The Whistler Experience: Be A Coach 2.0

Description

REGISTER HERE! 

Learn how to be a great coach so you can support and develop your team on a daily basis. Mark Colgate's coaching techniques are inspired by an athletic approach to coach for sustained employee engagement and superior performance.

The course will  
1.    Cover the importance of being a great coach - which is a vital leadership trait
2.    Highlight how you, as a leader, need to be coached so you become an 'expert leader'
3.    Examine the elements of high-quality feedback and how to give and receive feedback effectively.


Key takeaways
1.    The science behind ‘expertise’, the role of coaching and the importance of a growth mindset in this process.
2.    An understanding of the link between coaching and feedback.
3.    How to make the most out of the coaching process.

Want additional leadership training? Pair this with: Leading Passionate Employees, Nov 17, 1-4pm

Guest Speaker: Mark Colgate
Award winning Professor of Service Excellence and Associate Dean at the University of Victoria Gustavson School of Business
LinkedIn
Previously the GM of Customer Satisfaction with the Commonwealth Bank of Australia, Mark is known for his down-to-earth presentation style. In 2013, Mark Colgate received The Harry Hickman Award for Teaching Excellence.
Read more about Mark Colgate in The Globe and Mail here >> 

Cancellation Policy: Payment is non refundable for cancellations made within 3 business days of the event, or non attendance on the day.
If you have registered and paid for an event or training, you will be automatically added to the attendance list.