Description

This course has been vetted and approved by the BC Employer Training Grant program. As an employer you can apply to receive 80% of the cost of training, up to $10K per employee. Documentation will be provided upon request.  


Are you looking to improve employee performance and retain top talent in your onboarding process?

Show You; Show Me is a fast-paced, dynamic workshop designed for workers in any operational role that are expected to train their co-workers in a hands on environment and maximize performance from new employees. Through both group activities and direct instruction, Show You; Show Me is a must-do workshop for team leaders and supervisors at every experience level responsible for on-boarding new staff.

This course explores:

• The three domains of learning
• Setting the stage for successful learning
• Identifying core competencies
• Show You; Show Me method of training
• VAK (Visual, auditory, Kinesthetic) Learning Model

At the helm of Connect Hospitality Strategies Inc. is Caroline Bagnall, a 20 year resident of Whistler, Hospitality & Tourism Professional, Adult Educator, and Sustainable Events Advocate.
 
Bagnall offers F&B management expertise in the organisation, planning and execution, and service of client events garnered as Sr. Manager of Whistler's 65,000 sq foot Conference Centre, Instructor at Capilano University, and as Director of Banquets the Hilton Resort & Spa's 13,000 sq. foot facility.

Previously, as the Asst. Director of F&B at Fairmont Hotels & Resorts, Bagnall was acclaimed as Leader of the Year, and was identified by her peers as "an outstanding performer." Bagnall also served as the General Manager overseeing the opening of the Hard Rock Café and Boutique in Whistler.

Bagnall has coached, trained and mentored hundreds of staff during her career as restaurant manager and Food & Beverage director, and now finds increasing satisfaction in a more formal teaching and consulting role.
 
A faculty member of Capilano University, Bagnall customized and delivered F&B Management courses for the Destination Resort Management Program. Her widely-applauded communication skills, industry expertise and practical experience are augmented by professional certification in adult and ongoing education and facilitation skills.

Cancellation Policy: Payment is non refundable for cancellations made within 3 business days of the event, or non attendance on the day. If you have registered and paid for an event or training, you will be automatically added to the attendance list.