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BEGIN:VEVENT
DTSTART:20171116T170000Z
DTEND:20171116T200000Z
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SUMMARY:the Whistler Experience : Be A Coach
DESCRIPTION:Become a successful coach so you can support and develop your team.\n\n\n\nRegister Here\n\n\n\nDr. Mark Colgate's coaching techniques are inspired by an athletic approach to coach for sustained employee engagement and superior performance. This session analyzes what makes 'expert' leaders and the role of coaching within this. It will look at the importance of coaching\, why coaching makes such a difference and how leaders can use it for highest impact. Finally Dr. Mark Colgate will speak to the coaching process: How should you be coached? Who is your best coach?  How often should you be coached? He will discuss great coaching experiences participants have had in the past and how they have grown from these. \n\n \n\nKey takeaways:\n\n\n	The science behind 'expertise'\, the role of coaching and the importance of a growth mindset in this process.\n	The importance of ongoing high-quality feedback and how to receive feedback well\n	How to make the most out of the coaching process\n\n\nParticipants who complete three Leadership courses receive a certificate of completion.\n\n\n\nGuest Speaker: Mark Colgate\n\nAward winning Professor of Service Excellence and Associate Dean at the University of Victoria Gustavson School of Business\n\nLinkedIn\n\nMark's expertise is in service excellence and coaching. He has taught many courses at undergraduate\, postgraduate and executive levels in Victoria/BC\, China\, Australia\, New Zealand and Ireland. Previously the GM of Customer Satisfaction with the Commonwealth Bank of Australia\, Mark is known for his down-to-earth presentation style. In 2013\, Mark Colgate received The Harry Hickman Award for Teaching Excellence. He has also consulted for many companies such as Toyota\, TELUS\, Whistler Blackcomb\, Four Seasons Hotels & Resorts\, Sony\, Schneider Electric\, Kiwi Experience Tourism Bus Company and the BC Government.\n\nRead more about Mark Colgate in The Globe and Mail here    \n\nCancellation Policy: Payment is non refundable for cancellations made within 3 business days of the event\, or non attendance on the day.\n\nIf you have registered and paid for an event or training\, you will be automatically added to the attendance list.
X-ALT-DESC;FMTTYPE=text/html:<p><br />\n<span style="font-size:14px\;"><span style="font-family: arial\;"><span style="font-size:16px\;"><strong>Become a successful coach so you can support and develop your team.</strong></span><br />\n<br />\n<a href="http://thewhistlerexperience.whistlerchamber.com/"><span style="color:#000000\;"><span style="font-size: 20px\;"><span style="background-color:#00FF00\;">Register Here</span></span></span></a><br />\n<br />\nDr. Mark Colgate&#39\;s coaching techniques are inspired by an athletic approach to coach for sustained employee engagement and superior performance.&nbsp\;<span style="color: black\;">This session analyzes what makes &lsquo\;expert&rsquo\; leaders and the role of coaching within this. It will look at the importance of coaching\, why coaching makes such a difference and how leaders can use it for highest impact. Finally Dr. Mark Colgate will speak to the coaching process: How should you be coached? Who is your best coach?&nbsp\; How often should you be coached? He will discuss great coaching experiences participants have had in the past and how they have grown from these.&nbsp\;</span><br />\n&nbsp\;<br />\n<strong>Key takeaways:</strong></span></span></p>\n\n<ul>\n	<li style="color:black\;margin-bottom:0cm\;margin-bottom:.0001pt\;line-height:normal\;"><span style="font-size:14px\;"><span style="font-family: arial\;">The science&nbsp\;behind&nbsp\;&lsquo\;expertise&rsquo\;\, the role of coaching and the&nbsp\;importance of a&nbsp\;growth&nbsp\;mindset in&nbsp\;this process.</span></span></li>\n	<li style="color:black\;margin-bottom:0cm\;margin-bottom:.0001pt\;line-height:normal\;"><span style="font-size:14px\;"><span style="font-family: arial\;">The&nbsp\;importance&nbsp\;of ongoing&nbsp\;high-quality feedback&nbsp\;and how to&nbsp\;receive&nbsp\;feedback&nbsp\;well</span></span></li>\n	<li><span style="font-size:14px\;"><span style="font-family: arial\;"><span style="color: black\;">How to make the most out of the coaching process</span></span></span></li>\n</ul>\n\n<p><span style="font-size:14px\;"><span style="font-family: arial\;">Participants who complete three Leadership courses receive a certificate of completion.<br />\n<br />\n<strong font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet=""><img alt="" height="113" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/MarkColgate.jpg" style="width: 85px\; height: 113px\; margin: 5px\; float: left\;" width="85" />Guest Speaker: Mark Colgate</strong><br font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="" />\n<em font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="">Award winning Professor of Service Excellence and Associate Dean at the University of Victoria&nbsp\;Gustavson&nbsp\;School of Business</em><br font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="" />\n<a font-size:="" href="https://www.linkedin.com/in/markcolgate" line-height:="" style="color: rgb(7\, 130\, 193)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="">LinkedIn</a><br font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="" />\nMark&#39\;s expertise is in service excellence and coaching. He has taught many courses at undergraduate\, postgraduate and executive levels in Victoria/BC\, China\, Australia\, New Zealand and Ireland. Previously the GM of Customer Satisfaction with the Commonwealth Bank of Australia\, Mark is known for his down-to-earth presentation style. In 2013\, Mark Colgate received The Harry Hickman Award for Teaching Excellence. He has also consulted for many companies such as Toyota\, TELUS\, Whistler Blackcomb\, Four Seasons Hotels &amp\; Resorts\, Sony\, Schneider Electric\, Kiwi Experience Tourism Bus Company and the BC Government.<br font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="" />\n<a font-size:="" href="http://www.theglobeandmail.com/report-on-business/careers/leadership-lab/how-to-crack-the-code-of-great-customer-service/article20786869/" line-height:="" style="color: rgb(7\, 130\, 193)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet="">Read more about Mark Colgate in The Globe and Mail here &gt\;&gt\;</a><span background-color:="" font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\;" trebuchet="">&nbsp\;</span></span></span></p>\n\n<p font-size:="" line-height:="" style="color: rgb(51\, 51\, 51)\; font-family: sans-serif\, Arial\, Verdana\, " trebuchet=""><span style="font-size:14px\;"><span style="font-family: arial\;"><em>Cancellation&nbsp\;Policy: Payment is non refundable for&nbsp\;cancellations&nbsp\;made within 3 business days of the event\, or non attendance on the day.<br />\nIf you have registered and paid for an event or training\, you will be automatically added to the attendance list.&nbsp\;</em></span></span></p>\n
LOCATION:The Westin
UID:e.2416.458
SEQUENCE:3
DTSTAMP:20260411T062803Z
URL:https://business.whistlerchamber.com/events/details/the-whistler-experience-be-a-coach-458
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