BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
X-PUBLISHED-TTL:P3D
REFRESH-INTERVAL:P3D
CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART;VALUE=DATE:20240831
DTEND;VALUE=DATE:20240901
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:The ABC's of Service Excellence (online)
DESCRIPTION:Build the foundation for great service by exploring and understanding the ABCs - to be Accountable\, Bold and Connected. \n\n\n\nIn order to commemorate National Indigenous History Month\, the Whistler Chamber and the Squamish Lil'wat Cultural Centre (SLCC) have come together to offer the perfect new staff onboarding package of customer service training + a visit to the SLCC. \n\n\n\nFor the month of June*\, the ABCs will be accompanied with a ticket for the SLCC. Enable your team to take time to recognize the rich history and culture of the Skwx 7mesh and L l wat Nations on whose shared and unceded lands Whistler is located upon.\n\n\n\n*Valid for courses taken in June and for midweek visits during the month of June. Only 100 available.\n\n\n\nIn the ABCs customer service training course we share the fundamental building blocks for delivering consistently excellent customer service\, which will allow you and your teams to deliver world class service with a Whistler flavour. Following and actioning these steps will build powerful experiences and lasting memories for employees and customers alike. \n\n\n\nYou will hear and learn from local Whistlerites on how these principles are applied and lived each day in our community\, allowing us to collectively deliver on that distinctly world renowned Whistler Experience.\n\n \n\nOnce you've completed this course\, you'll clearly understand:\n\n	The fundamental elements required to deliver and exceed customer expectations\n	How delivering on these fundamentals has helped shape our community\, has welcomed individuals to connect with this place and made it a truly international destination people want to experience.  \n\n\n\n\n\n\n \n\nWant to register multiple staff members? Email whistlerexperience@whistlerchamber.com with the number of staff you would like to register and we'll send your team an access link for a hassle-free experience
X-ALT-DESC;FMTTYPE=text/html:<br />\n<em><strong><span style="color: rgb(0\, 0\, 0)\; font-family: arial\; font-size: 14px\;">Build the foundation for great service by exploring and understanding the ABCs - to be Accountable\, Bold and Connected. </span><br />\n<br />\n<span style="font-family:arial\;"><span style="font-size:14px\;">In order to commemorate <span style="color:#FF8C00\;">National Indigenous History Month\,</span>&nbsp\;the Whistler Chamber and the Squamish Lil&#39\;wat Cultural Centre (SLCC) have come together to offer the <span style="color:#FF8C00\;">perfect new staff onboarding package of customer service training + a visit to the SLCC. </span><br />\n<br />\nFor the month of June*\, the ABCs will be accompanied with a ticket for the SLCC.&nbsp\;Enable&nbsp\;your&nbsp\;team to take time to recognize the rich history and culture of the&nbsp\;S<u>k</u>w<u>x</u>&uacute\;7mesh and L&iacute\;l&#787\;wat Nations on whose shared and unceded lands Whistler is located upon.</span></span></strong></em><br />\n<br />\n<em>*Valid for courses taken in June and for midweek visits during the month of June. Only 100 available.</em><br />\n<br />\n<span style="font-size:14px\;"><span style="font-family:arial\;"><span style="color:black\;">In the ABCs customer service training course we share the fundamental building blocks for delivering consistently excellent customer service\, which will allow you and your teams to deliver world class service with a Whistler flavour. Following and actioning these steps will build powerful experiences and lasting memories for employees and customers alike.&nbsp\;</span><br />\n<br />\n<span style="color:black\;">You will hear and learn from local Whistlerites on how these principles are applied and lived each day in our community\, allowing us to collectively deliver on that distinctly world renowned Whistler Experience.<br />\n&nbsp\;</span><br />\n<span style="color:black\;">Once you&#39\;ve completed this course\, you&#39\;ll clearly understand:</span></span></span>\n<ol>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;"><strong style="box-sizing:inherit\;"><span style="font-weight:normal\;"><span style="color:black\;">The fundamental elements required to deliver and exceed customer expectations</span></span></strong></span></span></li>\n	<li><span style="font-size:14px\;"><span style="font-family:arial\;"><strong style="box-sizing:inherit\;"><span style="font-weight:normal\;"><span style="color:black\;"><span style="font-size:14px\;"><span style="font-family:arial\;"><strong style="box-sizing:inherit\;"><span style="font-weight:normal\;"><span style="color:black\;">How delivering on these fundamentals has helped shape our community\, has welcomed individuals to connect with this place and made it a truly international destination people want to experience.&nbsp\;</span></span></strong>&nbsp\;</span></span></span></span></strong></span></span></li>\n</ol>\n\n<div and="" at="" awesome="" been="" div="" face="Arial\,sans-serif" font="" font-size:="" job="" margin:="" promoted="" segoe="" size="2" span="" style="" to="" ui="" your=""><br />\n<a href="https://thewhistlerexperience.whistlerchamber.com/login" target="_blank"><img alt="" height="55" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/Website_button_REGISTER.jpg" style="width: 200px\; height: 55px\;" width="200" /></a><br />\n&nbsp\;</div>\n\n<div and="" at="" awesome="" been="" div="" face="Arial\,sans-serif" font="" font-size:="" job="" margin:="" promoted="" segoe="" size="2" span="" style="text-align: center\;" to="" ui="" your=""><strong style="text-align: center\;"><span style="color: rgb(0\, 0\, 0)\;"><span style="font-family: arial\;"><span style="font-size: 14px\;">Want to register multiple&nbsp\;staff&nbsp\;members? Email&nbsp\;</span><span style="font-size: 18px\;">whistlerexperience@whistlerchamber.com</span><span style="font-size: 14px\;">&nbsp\;with t</span></span></span></strong><span style="color: rgb(0\, 0\, 0)\; font-family: arial\; font-size: 14px\; font-weight: 700\; text-align: center\;">he number of staff you would like to register and&nbsp\;we&#39\;ll send your team an access link for a hassle-free experience</span></div>\n\n<div and="" at="" awesome="" been="" div="" face="Arial\,sans-serif" font="" font-size:="" job="" margin:="" promoted="" segoe="" size="2" span="" style="" to="" ui="" your=""><br />\n&nbsp\;</div>\n\n<div and="" at="" awesome="" been="" div="" face="Arial\,sans-serif" font="" font-size:="" job="" margin:="" promoted="" segoe="" size="2" span="" style="text-align: center\;" to="" ui="" your=""><img alt="" height="251" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/2.jpg" style="width: 300px\; height: 251px\;" width="300" /></div>\n
LOCATION:Online Course
UID:e.2416.2658
SEQUENCE:3
DTSTAMP:20260430T042013Z
URL:https://business.whistlerchamber.com/events/details/the-abc-s-of-service-excellence-online-2658
END:VEVENT

END:VCALENDAR
