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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
METHOD:PUBLISH
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART;VALUE=DATE:20230406
DTEND;VALUE=DATE:20230407
TRANSP:TRANSPARENT
X-MICROSOFT-CDO-ALLDAYEVENT:TRUE
SUMMARY:Online\, On-demand Training: Management 101: Performance Management for New Leaders
DESCRIPTION:Performance Management for New Leaders is guaranteed to improve your effectiveness as a manager and a coach. \nWhat if we told you that when you share coaching feedback\, your team will feel supported\, encouraged\, and valued. And\, if your workplace policies and procedures are clear and expectations are known\, work satisfaction will increase!\n\n\n\nThree key take-aways include:\n\n\n	Explore reasons why coaching your peers and direct reports is an effective method to improve business results. \n	Follow the team scorecard format to identify areas of strength and opportunity for your staff. \n	Drive results by using the 2 minute coaching model.\n\n	\n\n	\n\n\nWant to register your staff (or multiple?) Email whistlerexperience@whistlerchamber.com with the number of staff you would like to register\, then we can send you an invoice and link to registration.\n\n\n\n\nFacilitator: Caroline Bagnall\n\nHospitality & Tourism Professional\, Adult Educator\, and Sustainable Events Advocate at Connect Hospitality Strategies Inc.\n\nWebsite | LinkedIn\n\n \nAt the helm of Connect Hospitality Strategies Inc. is Caroline Bagnall\, a 20 year resident of Whistler\, Hospitality & Tourism Professional\, Adult Educator\, and Sustainable Events Advocate.\n\nBagnall offers F&B management expertise in the organization\, planning and execution\, and service of client events garnered as Sr. Manager of Whistler's 65\,000 sq. foot Conference Centre\, Instructor at Capilano University\, and as Director of Banquets the Hilton Resort & Spa's 13\,000 sq. foot facility.\n\nPreviously\, as the Asst. Director of F&B at Fairmont Hotels & Resorts\, Bagnall was acclaimed as Leader of the Year\, and was identified by her peers as an outstanding performer. Bagnall also served as the General Manager overseeing the opening of the Hard Rock Café and Boutique in Whistler.\n\nBagnall has coached\, trained and mentored hundreds of staff during her career as restaurant manager and Food & Beverage director\, and now finds increasing satisfaction in a more formal teaching and consulting role.\n\nA faculty member of Capilano University\, Bagnall customized and delivered F&B Management courses for the Destination Resort Management Program. Her widely-applauded communication skills\, industry expertise and practical experience are augmented by professional certification in adult and ongoing education and facilitation skills.
X-ALT-DESC;FMTTYPE=text/html:<span style="color:#000000\;"><span style="font-family:arial\;"><span style="font-size:14px\;"><span style="background-color: transparent\; font-weight: 700\; font-style: italic\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Performance Management for New Leaders is guaranteed to improve your effectiveness as a manager and a coach.</span><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">&nbsp\;</span></span></span></span>\n<div and="" at="" awesome="" been="" div="" face="Arial\,sans-serif" font="" font-size:="" job="" margin:="" promoted="" segoe="" size="2" span="" style="color: rgb(33\, 33\, 33)\; font-family: " to="" ui="" your=""><span style="color:#000000\;"><font face="Times New Roman\,serif" size="3"><span style="font-size: 12pt\;"><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">What if&nbsp\;</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">we&nbsp\;</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">told you that when you share&nbsp\;</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">coaching feedback\, your team will feel supported\, encouraged\, and valued. And\, if your workplace policies and procedures are clear and expectations are known\, work satisfaction&nbsp\;</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">will&nbsp\;</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">increase</span></font><font face="Arial\,sans-serif" size="2"><span style="font-size: 10.5pt\;">!</span></font></span></font></span></div>\n\n<p dir="ltr" style="line-height: 1.38\; margin-top: 0pt\; margin-bottom: 0pt\; padding: 0pt 0pt 12pt\;"><br>\n<span style="color:#000000\;"><span style="font-family:arial\;"><span style="font-size:14px\;"><span id="docs-internal-guid-ba706cf2-7fff-cb83-c9af-e5250b11f5a0"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Three key take-aways include:</span></span></span></span></span></p>\n\n<ul dir="ltr">\n	<li style="line-height: 1.38\; margin-top: 0pt\; margin-bottom: 0pt\; padding: 0pt 0pt 12pt\;"><span style="color:#000000\;"><span style="font-family:arial\;"><span style="font-size:14px\;"><span id="docs-internal-guid-ba706cf2-7fff-cb83-c9af-e5250b11f5a0"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Explore reasons why coaching your peers and direct reports is an effective method to improve business results. </span></span></span></span></span></li>\n	<li style="line-height: 1.38\; margin-top: 0pt\; margin-bottom: 0pt\; padding: 0pt 0pt 12pt\;"><span style="color:#000000\;"><span style="font-family:arial\;"><span style="font-size:14px\;"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Follow the team scorecard format to identify areas of strength and opportunity for your staff.&nbsp\;</span></span></span></span></li>\n	<li style="line-height: 1.38\; margin-top: 0pt\; margin-bottom: 0pt\; padding: 0pt 0pt 12pt\;"><span style="color:#000000\;"><span style="font-family:arial\;"><span style="font-size:14px\;"><span style="font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Drive results by using the </span><span style="font-style: italic\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">2 minute coaching model</span><span style="font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">.</span></span></span></span><br>\n	<br>\n	<a href="http://thewhistlerexperience.whistlerchamber.com/" style="font-family: arial\; font-size: 14px\;" target="_blank"><img alt="" height="42" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/Icons/Template_Website_button_REGISTER.jpg" style="width: 150px\; height: 42px\;" width="150"></a></li>\n</ul>\n\n<div style="text-align: center\;"><span style="color: rgb(0\, 0\, 0)\; font-family: arial\; font-size: 14px\; font-weight: 700\; text-align: center\;">Want to register your staff (or multiple?) Email </span><span style="color: rgb(0\, 0\, 0)\; font-family: arial\; font-weight: 700\; text-align: center\; font-size: 18px\;">whistlerexperience@whistlerchamber.com&nbsp\;</span><span style="color: rgb(0\, 0\, 0)\; font-family: arial\; font-size: 14px\; font-weight: 700\; text-align: center\;">with the number of staff you would like to register\, then we can send you an invoice and link to registration.</span></div>\n<br>\n<span style="font-family: arial\;"><span style="font-size: 14px\;"><img alt="" height="200" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/Speaker_Logos_for_Web/CarolineBagnal.png" style="width: 200px\; height: 200px\; margin: 5px\; float: left\;" width="200"><br>\n<span style="font-weight: bold\;"><span style="color: black\;">Facilitator:</span></span><span style="font-weight: bold\; vertical-align: baseline\;"><span style="color: black\;">&nbsp\;Caroline Bagnall</span></span></span><br>\n<span style="font-size: 14px\;"><em><strong><span style="color: black\;">Hospitality &amp\; Tourism Professional\, Adult Educator\, and Sustainable Events Advocate at Connect Hospitality Strategies Inc.</span></strong></em><br>\n<span style="font-size: 16px\;"><strong><a href="https://www.connecthospitality.ca/" target="_blank">Website</a>&nbsp\;|&nbsp\;</strong><a href="https://www.linkedin.com/in/carolinebagnall/" target="_blank"><strong>LinkedIn</strong></a></span></span></span><br>\n&nbsp\;\n<p dir="ltr" style="line-height: 1.38\; text-align: justify\; margin-top: 0pt\; margin-bottom: 0pt\;"><span style="font-family: arial\;"><span style="font-size: 14px\;"><span style="color: rgb(0\, 0\, 0)\;"><span id="docs-internal-guid-95367a61-7fff-47c9-349e-baaed89e7884"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">At the helm of Connect Hospitality Strategies Inc. is Caroline Bagnall\, a 20 year resident of Whistler\, Hospitality &amp\; Tourism Professional\, Adult Educator\, and Sustainable Events Advocate.</span></span></span></span></span></p>\n\n<p dir="ltr" style="line-height: 1.38\; text-align: justify\; margin-top: 0pt\; margin-bottom: 0pt\;"><span style="font-family: arial\;"><span style="font-size: 14px\;"><span style="color: rgb(0\, 0\, 0)\;"><span id="docs-internal-guid-95367a61-7fff-47c9-349e-baaed89e7884"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Bagnall offers F&amp\;B management expertise in the organization\, planning and execution\, and service of client events garnered as Sr. Manager of Whistler's 65\,000 sq. foot Conference Centre\, Instructor at Capilano University\, and as Director of Banquets the Hilton Resort &amp\; Spa's 13\,000 sq. foot facility.</span></span></span></span></span></p>\n\n<p dir="ltr" style="line-height: 1.38\; text-align: justify\; margin-top: 0pt\; margin-bottom: 0pt\;"><span style="font-family: arial\;"><span style="font-size: 14px\;"><span style="color: rgb(0\, 0\, 0)\;"><span id="docs-internal-guid-95367a61-7fff-47c9-349e-baaed89e7884"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Previously\, as the Asst. Director of F&amp\;B at Fairmont Hotels &amp\; Resorts\, Bagnall was acclaimed as Leader of the Year\, and was identified by her peers as an outstanding performer. Bagnall also served as the General Manager overseeing the opening of the Hard Rock Café and Boutique in Whistler.</span></span></span></span></span></p>\n\n<p dir="ltr" style="line-height: 1.38\; text-align: justify\; margin-top: 0pt\; margin-bottom: 0pt\;"><span style="font-family: arial\;"><span style="font-size: 14px\;"><span style="color: rgb(0\, 0\, 0)\;"><span id="docs-internal-guid-95367a61-7fff-47c9-349e-baaed89e7884"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">Bagnall has coached\, trained and mentored hundreds of staff during her career as restaurant manager and Food &amp\; Beverage director\, and now finds increasing satisfaction in a more formal teaching and consulting role.</span></span></span></span></span></p>\n\n<p dir="ltr" style="line-height: 1.38\; text-align: justify\; margin-top: 0pt\; margin-bottom: 0pt\;"><span style="font-family: arial\;"><span style="font-size: 14px\;"><span style="color: rgb(0\, 0\, 0)\;"><span id="docs-internal-guid-95367a61-7fff-47c9-349e-baaed89e7884"><span style="background-color: transparent\; font-variant-numeric: normal\; font-variant-east-asian: normal\; vertical-align: baseline\; white-space: pre-wrap\;">A faculty member of Capilano University\, Bagnall customized and delivered F&amp\;B Management courses for the Destination Resort Management Program. Her widely-applauded communication skills\, industry expertise and practical experience are augmented by professional certification in adult and ongoing education and facilitation skills.</span></span></span></span></span></p>\n<br>\n<img alt="" height="251" src="https://chambermaster.blob.core.windows.net/userfiles/UserFiles/chambers/2416/Image/Performance.jpg" style="width: 300px\; height: 251px\;" width="300">
LOCATION:Online Course
UID:e.2416.2572
SEQUENCE:3
DTSTAMP:20260421T223521Z
URL:https://business.whistlerchamber.com/events/details/online-on-demand-training-management-101-performance-management-for-new-leaders-04-06-2023-2572
END:VEVENT

END:VCALENDAR
